By using the Platform, you consent to the collection, use, disclosure, and protection of your personal information as described in this Policy. If you do not agree with the terms of this Policy, please do not use our services.
- Information We Collect
1.1 Personal Information: We may collect personal information that can be used to identify you as an individual, including but not limited to your name, email address, phone number, and payment details when you register an account, create a fundraising campaign, or communicate with us.
1.2 User-Generated Content: We may collect information, including personal information, that you voluntarily provide on the Platform, such as campaign descriptions, videos, images, and comments.
1.3 Device Information: We may collect information about the device you use to access the Platform, including the device type, operating system, IP address, and mobile device identifiers.
1.4 Log Data: Our servers automatically record information (“Log Data”) created by your use of the Platform. Log Data may include information such as your IP address, browser type, operating system, referring/exiting pages, and clickstream data.
- How We Use Your Information
2.1 Providing and Improving Services: We use the information we collect to provide, personalize, and improve our services, including processing transactions, verifying accounts, and delivering customer support.
2.2 Communication: We may use your personal information to send you service-related communications, updates, and promotional offers. You can opt out of marketing communications at any time.
2.3 Analytics and Research: We may use the information collected to analyze trends, monitor usage patterns, and conduct research to improve our services and develop new features.
2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal processes and enforce our rights or protect our users’ safety.
- How We Share Your Information
3.1 Service Providers: We may engage trusted third-party service providers to perform functions and process personal information on our behalf. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.
3.2 Fundraisers and Investors: When you create a fundraising campaign or invest in a campaign, certain personal information may be shared with other users on the Platform to facilitate transactions and communication.
3.3 Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, such as court orders or government regulations.
- Data Security
We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.
- Third-Party Links and Services
The Platform may contain links to third-party websites, applications, and services. This Policy does not apply to such third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
- Children’s Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate measures to delete the information.
- Contact Us